Implementation, optimization, and ongoing advisory for Teamworks customers.
Teamworks is a significant investment in technology, time, and organizational change. Many organizations leave value on the table. First Line Sport Advisory's Teamworks practice helps organizations get more from that investment. Teamworks provides solid product training and customer success resources. First Line Sport Advisory adds an independent senior layer focused on the strategy, alignment, and change management that helps it all stick.
Implementation strategy and leadership
Stakeholder and change management
Cross-functional coordination
Go-live risk mitigation
Scoping and timeline planning
Post-launch adoption strategy
A Preferred Teamworks Partner
Technology audit and optimization
Feature and module gap analysis
Duplicate tool identification
Workflow and integration review
Prioritized optimization roadmap
Usage and adoption assessment
Managed success and ongoing advisory
Ongoing project management
New feature adoption planning
Escalation management
Integration strategy
Quarterly health checks
Nearly a decade inside the platform. Now working for you.
Faryn Roy spent nearly a decade at Teamworks, growing from an early employee wearing a dozen hats to EVP of Customer Success, through 12+ acquisitions, operations across 30+ countries, and partnerships with the USOPC, NFL, NBA, Premier League, SEC, and NGBs across the worldwide Olympic ecosystem. That means she doesn't just know the Teamworks product. She knows how the best organizations in the world use it, what separates successful implementations from struggling ones, and what it takes to get staff, athletes, and stakeholders to adopt and sustain it.
First Line Sport Advisory brings that knowledge as an independent advisor, with one goal: making your investment work.